dira: Bucky Barnes/The Winter Soldier (Default)
Dira Sudis ([personal profile] dira) wrote2013-12-05 08:34 am

Meme Day 7: My Pet Monsters. Hates. One of those.

I try not to spend a lot of energy hating things, so I don't really have a good mental list of things I hate. I guess it's sort of:

1. Almost anything my roommate does or does not do that comes to my attention, especially between the hours of midnight and 4AM.
2. "Moreso" as a compound word.
3. Failure to correctly punctuate plurals. It's only "the Hale's house" or "the Stilinski's house" if we are in a milieu where we refer to the head of a family with a definite article a la a clan chieftain, in which case, by all means, tell me all about the Hale and her house. But most of the time it's "The Hale house" or "The Hales' house." I'm serious. Please learn this.
4. Ugh, periods. The menstrual kind, not the punctuation kind, despite where this falls in the list.
5. People who call a question-answering phone service and don't pause for any kind of greeting or context before barking out "Phone number for the mubmglaghathing at hgaasstreet."
6. People who respond to the question "How can I help you?" with "I hope so!"
7. People who respond to "How can I help you?" with "How are you doing today?"
8. People who ask me my name in a customer service interaction.
9. So, okay, like 80% of the members of the public I have to deal with at work.
10. My family's communication strategies or lack thereof, jfc.


...That's probably enough hating things for one morning before I've even gotten to work. We'll just. Leave that there.
taliahale: (Default)

[personal profile] taliahale 2013-12-06 12:36 am (UTC)(link)
I probably shouldn't have found this as amusing as I did. Writing lists of things that annoy you is cathartic, don't you think?
renenet: (research tool)

[personal profile] renenet 2013-12-06 06:26 am (UTC)(link)
Numbers 5-9 are ACTUAL TRUFAX, man. Srsly.
renenet: (Default)

[personal profile] renenet 2013-12-09 09:10 pm (UTC)(link)
I know, right? I mean, I even switched deliberately a couple of years ago from "May I help you?" to "How can I help you?" SPECIFICALLY to steer callers away from that godawful, obnoxious "I hope so" response. OMFG THE RAGE! "Listen, buddy! The HELP you are a getting is me listening to your question and giving it my best shot. Period. And my best shot is pretty good, if I do say so myself. If you are not satisfied with those results then FUCK YOU AND THE CRAPPY CELL CARRIER YOU RODE IN ON!"

*ahem*

In my better moments, I use this same issue to illustrate a "things to keep in mind for better customer service" story about bearing in mind the potential gap between what *I* perceive as "helping" and what a customer experiences as "being helped." But it gets harder and harder to achieve that outlook. *deep breath*
exceptinsects: (Default)

[personal profile] exceptinsects 2013-12-06 08:09 am (UTC)(link)
Oh, so you're a librarian too? :-)

(and #3 OH MY GOD PEOPLE please learn this)